Terms & Conditions BOS 96 —
The Complete Guide for Malaysian Players

1. Acceptance of Terms & Conditions

BOS 96 provides an online casino and Sports Betting platform accessible through our official website at bos96.biz. These Terms and Conditions ("Terms") govern all aspects of platform use, including account registration, deposits, withdrawals, bonuses, gameplay, and communication with our team.

These Terms take effect from the date you register a BOS 96 account or the date the latest update was published on this page — whichever is more recent. Continued use of the platform after any changes to the Terms constitutes acceptance of those changes.

BOS 96 reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically to stay informed of the latest applicable Terms.

2. Eligibility & Registration Requirements

To register and use the services BOS 96, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• A valid Malaysian resident or citizen.
• Have full legal capacity to enter into a legally binding agreement.
• Not listed on any self-exclusion register or gambling prohibition list imposed by any regulatory authority.
• Not registering from a region where access to online gambling services is specifically prohibited under local law.

BOS 96 reserves the right to request identity verification at any time. Documents that may be required include a copy of your national identity card (MyKad), bank statement, or proof of address. Failure to provide the requested documents within the stipulated timeframe may result in account suspension or closure.

3. Account Rules

3.1 One Account Per Player

Each player is only permitted to hold one (1) BOS 96 account active at any one time. This includes accounts registered using the same IP address, the same device, the same banking details, or the same name. Holding multiple accounts is a serious violation and will result in the closure of all associated accounts and the forfeiture of all balances and bonuses.

3.2 Accurate Account Information

You are required to provide accurate, truthful, and complete information during registration and to keep it up to date whenever changes occur. BOS 96 is not liable for any losses arising from inaccurate information you have provided.

3.3 Account Security

You are solely responsible for keeping your account password confidential. BOS 96 will never ask for your password via email, WhatsApp, or any other communication channel. If you suspect your account has been accessed without authorisation, please contact our support team immediately at support@bos96.biz.

4. Deposits & Payment Methods

BOS 96 accepts deposits via the following Malaysian payment methods only:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow Transfer
• FPX — Maybank2u, CIMB Clicks, Public Bank, Hong Leong Bank, RHB Bank

The minimum deposit amount is RM 10 and the maximum daily deposit is subject to limits set by your chosen payment method. All deposits are in Malaysian Ringgit (RM/MYR).

BOS 96 does not charge any processing fees for deposits. However, third-party payment providers may impose their own charges, which are beyond our control. Deposited funds are typically credited to your account within 30 seconds to 5 minutes. If your deposit has not been credited after 15 minutes, please contact our customer support team with proof of payment.

5. Withdrawal of Winnings

Withdrawal of winnings at BOS 96 processed subject to the following conditions:

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit.
• All withdrawals are processed within 5 to 15 minutes for Malaysian bank deposits and e-wallets.
• Identity verification (KYC) is required before your first withdrawal is processed.
• BOS 96 reserves the right to request additional supporting documents for withdrawals exceeding RM 5,000.

For larger withdrawals or cases requiring further review, processing may take up to 24 hours. BOS 96 reserves the right to delay or withhold suspicious withdrawals while an investigation is conducted.

5.1 Withdrawal Limits

The maximum daily withdrawal is RM 50,000 for standard accounts. VIP players enjoy higher withdrawal limits based on their VIP membership tier. For more information on VIP limits, please refer to the VIP Rewards us.

6. Bonuses & Promotions

All bonuses and promotions offered by BOS 96 is subject to the specific terms stated in each promotional offer. The following general conditions apply to all bonuses:

6.1 Rollover Requirements (Wagering)

Every bonus received carries a rollover requirement that must be fulfilled before any withdrawal can be made. The standard rollover requirement is between 5x and 20x total bonus amount, depending on the type of bonus received. The exact rollover requirement will be stated in the terms of each promotion.

6.2 General Bonus Rules

• Each bonus may only be claimed once only unless otherwise stated.
• The welcome bonus is available to new members only who have not previously registered a BOS 96 account.
• BOS 96 reserves the right to void any bonus suspected of being obtained through fraud or abuse.
• Bonuses may not be transferred between accounts or redeemed directly for cash without fulfilling the rollover requirements.
• Games eligible to fulfil the rollover requirement are subject to the list specified in the terms of each promotion.
• BOS 96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

7. Game Rules

BOS 96 offers a wide range of game categories including slots, live casino, blackjack, roulette, baccarat, and other table games. All games use a random number generator (RNG) independently verified by third-party auditors to ensure fair play.

• Settled game results are final and may not be contested unless there is clear evidence of a technical failure.
• In the event of a technical disruption during gameplay, BOS 96 will restore the game to its last valid state or void the affected round.
• BOS 96 is not liable for any losses arising from internet connection disruptions on the player's end.
• Minimum and maximum bet limits for each game are set within the game interface.
• The use of automated software, bots, or any external tools that provide an unfair advantage is strictly prohibited.

8. Sports Betting

Sports Betting section BOS 96 offers markets across a wide range of sports including Malaysia Super League football, EPL, BWF badminton, MPL Malaysia esports, and more. Specific Sports Betting rules are as follows:

• All bets are considered valid once confirmed and accepted by the BOS 96 system.
• Odds may change before a bet is confirmed. The odds that apply are those in effect at the time the bet is placed and confirmed.
• Bets placed on postponed or cancelled matches will be refunded to the player's account balance.
• BOS 96 reserves the right to void bets placed on events that have already started without the player's knowledge.
• Maximum bet limits per market are set by BOS 96 and may vary depending on the sport and event.
• Live betting is subject to more frequent odds changes and BOS 96 reserves the right to suspend any market at any time.

9. Prohibited Conduct

The following activities are strictly prohibited on the platform BOS 96 and may result in the immediate closure of your account and forfeiture of all funds:

• Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit technical errors in games or payment systems.
• Money Laundering: Using the BOS 96 platform to launder or conceal illegally obtained funds.
• Bonus Abuse: Creating multiple accounts to claim bonuses repeatedly, or colluding with other players to abuse promotions.
• Bot Usage: Using automated software, scripts, or bots to play games or place bets.
• Hacking: Any attempt to access another player's account, server, or system without authorisation.
• Disruptions: Sending offensive, threatening, or harassing content to other players or BOS 96 staff through any communication channel.

10. Account Suspension & Closure

10.1 Suspension by BOS 96

BOS 96 reserves the right to suspend or close a player's account at any time for the following reasons:

• Identity verification failed or the documents provided are invalid.
• Suspected involvement in fraudulent activity, money laundering, or bonus abuse.
• Violation of any section of these Terms & Conditions.
• Requests from competent authorities.
• Account inactivity for more than 12 consecutive months.

10.2 Closure by Player

You may close your BOS 96 account at any time by contacting our support team. Prior to closure, all valid balances (excluding bonuses that have not met rollover requirements) will be returned to you via your original payment method.

11. Privacy & Data Protection

BOS 96 takes your privacy seriously. The collection, use, and protection of your personal data are governed by Privacy Policy ours, which form part of these Terms and should be read together. In summary:

• Your personal data is collected solely for the purposes of verification, payment processing, and service improvement.
• BOS 96 does not sell or share your personal data with third parties for marketing purposes without your consent.
• All data is stored using 256-bit SSL encryption and protected by strict technical and organisational security measures.
• You have the right to request access to, correction of, or deletion of your personal data by contacting us at support@bos96.biz.

12. Responsible Gaming

BOS 96 committed to responsible gaming. We believe gambling should be a form of entertainment, not a source of financial stress or personal hardship. The following tools are available to help you play within healthy limits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit over a defined period.
• Time Limit: Set session time reminders to help you manage your playing duration.
• Gaming Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Temporarily or permanently close your account if you feel that gambling is becoming a problem.

For more information on responsible gaming and support resources, please visit our Responsible Gaming us.

13. Liability Limits

To the extent permitted by applicable Malaysian law, BOS 96 is not liable for:

• Any indirect, incidental, or consequential losses arising from the use of our platform.
• Losses resulting from service disruptions, system maintenance, or circumstances beyond our control (force majeure).
• Any losses arising from your failure to keep your account login credentials secure.
• Losses resulting from legitimate game outcomes that have been correctly processed by our system.

BOS 96's maximum liability to you under any circumstances is limited to the total net deposits you have made in the 30 days preceding the date the claim arises.

14. Amendment of Terms & Conditions

BOS 96 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Players will be notified of material changes via their registered email or a prominent notice on our website at least 7 days before changes take effect, except in cases of urgent security emergencies or pressing legal requirements.

Your continued use of the BOS 96 platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with the changes, you have the right to close your account and withdraw your balance before the amendment comes into effect.

15. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the BOS 96 team through the following channels:

• Email: support@bos96.biz
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the website
• Response Time: Email enquiries are answered within 24 hours; live chat responses typically within 5 minutes

Our support team is Bahasa Melayu-speaking and ready to assist you with any issues relating to your account, payments, games, or terms of service.